TrustPortal transforms the customer experience while reducing operations costs by 40-50%

Écran surligné

À propos de ce projet

TrustPortal reached out to Imaginary Cloud to developboth the web application and API services.

Result: We delivered a fully functional mobile and browser application and API that leverages the innovation and technology within TrustPortal’s services and endpoint encrypted systems.

notre IMPLICATION

Development

Data Structure

Quality Assurance

technologies

Angular

Redux Toolkit

NGRX

NodeJS+Typescript

TYPEORM

C#

UIPATH

Automation Anywhere

AWS

Azure

Docker

TrustPortal is transforming digital experiences through Hyper-automation

TrustPortal, a pioneering Hyper-automation company based in the UK, is on a mission to redefine digital experiences for millions of employees and customers worldwide. With a focus on innovation and efficiency, TrustPortal leverages its highly advanced enterprise Hyper-automation platform to intelligently augment and orchestrate people, multi-vendor robots, digital tools, and AI in real-time.

Key Features of the platform include:

Intelligent augmentation - TrustPortal's platform intelligently augments human capabilities with a seamless integration of robots, digital tools, and AI.

Real-time orchestration - The platform orchestrates processes in real-time, ensuring a dynamic and adaptive approach to automation.

Scalability - Designed to operate at scale, TrustPortal's solution is well-suited for large enterprises with intricate operational requirements.

Security - TrustPortal prioritizes the highest security standards, safeguarding sensitive data and ensuring compliance with regulatory requirements.

Organisations adopting TrustPortal's Hyper-automation platform have reported significant improvements in operational efficiency, cost reduction, and overall digital experiences.

By leveraging this innovative solution, businesses can streamline their workflows, enhance customer interactions, and empower employees to focus on high-value tasks.

Trusportal project screen
TrustPortal transforme l'expérience client tout en réduisant les coûts d'exploitation de 40 à 50 %
Imaginary Cloud’s role and involvement with TrustPortal

Imaginary Cloud created an application and API Services for TrustPortal that relies on good quality low latency code, to leverage the best ubiquitous platform available, servicing many RPA Vendors.

The purpose of TrustPortal is to provide a human-friendly interface and experience for the RPA world, allowing robots to communicate with humans efficiently and provide a critical link in any automated process.

Able to run anywhere due to containerization, Imaginary Cloud provided excellent architecture advice for the TrustPortal Platform that now services many thousands of users and robots worldwide.

TrustPortal transforme l'expérience client tout en réduisant les coûts d'exploitation de 40 à 50 %UN NOUVEAU PROJET EN TÊTE ? DISCUTONS-EN

pendant le projet

We followed the Agile Development Process (ADP) in order to prioritize flexibility, collaboration, and customer feedback. This process involved breaking the project into smaller, manageable parts called iterations or sprints, during which the team worked collaboratively to design, build, test, and deliver a functional piece of the product. The Agile process encourages continuous adaptation, with regular stakeholder feedback driving the evolution of the product.

deux étapes

Migration
Développement

quatre étapes

Recherche
Idéation
Exécution
Évaluation technique

quatre étapes

Besoins
Intégration back-end
Développement de site web
Filtrage et recherche avancés

quatre étapes

Recherche
Idéation
Exécution
Évaluation technique

quatre étapes

Backlog
Bootstrap
Vague 0
Vague N

quatre étapes

Recherche
Idéation
Exécution
Lancement et transfert

deux processus

MVP
‍ADP

Quatre étapes

Réunion de cadrage
Revue de code
Revue de test
Revue de qualité
Évaluation

Quatre étapes

Backlog
Bootstrap
Vague 0
Vague N

durant le projet

We followed the Agile Development Process (ADP) in order to prioritize flexibility, collaboration, and customer feedback. This process involved breaking the project into smaller, manageable parts called iterations or sprints, during which the team worked collaboratively to design, build, test, and deliver a functional piece of the product. The Agile process encourages continuous adaptation, with regular stakeholder feedback driving the evolution of the product.

TECHNOLOGIES utilisées

Angular
Angular
Redux Toolkit
Redux Toolkit
NGRX
NGRX
NodeJS+Typescript
NodeJS+Typescript
TYPEORM
TYPEORM
C#
C#
Docker
Docker
Azure + AWS
Azure + AWS
UIPATH + Automation Anywhere + Blueprism
UIPATH + Automation Anywhere + Blueprism

Web Application

Google's open-source design system for Angular.

NgRx Store provides reactive state management for Angular apps inspired by Redux.

API Service

TypeORM is an ORM running as a NodeJS package

Minibots

Containerization

Used for Infrastructure purposes.

Used for the RPA Processes.

Écran du modèle de travail
modèle de travail et équipe

Since TrustPortal was looking for high technical expertise to build their app, we followed the Managed Project working model, which included our product-oriented Project Manager, Frontend and Backend Developers.

Front-end Developers: Responsible for ensuring that the platform’s users can easily interact with it. They do this through the combination of design, technology, and programming the platform’s appearance, as well as taking care of debugging.

Back-end Developers: Responsible for the server-side of web applications. They work on the server, databases, and application logic, ensuring that the frontend (what users interact with) functions smoothly.

Quality Assurance Specialists: Ensured unparalleled software quality through both automated and manual testing techniques to detect and resolve issues early, guaranteeing that the final product is reliable and high-performing.

résultats clés

Ce projet a permis une compréhension approfondie du profil client et de son interaction avec le service.

100%

A fully functional mobile and browser application and API that leverages the innovation and technology within TrustPortal’s services and endpoint encrypted systems.

RPA

Has allowed TrustPortal to become a ubiquitous platform for RPA and Hyper-automation, opening up many opportunities in the banking, telecommunications and insurance industries to name a few.

UI

The adaptability IC built into the product allows for a high look and feel customization that our customers love, as it enables TrustPortal to feel like an application of their own.

UX

The efficiency, performance and quality of code in the product has seen TrustPortal play a central part in one of the biggest IT Projects on the planet due to its secure, low latency design that IC had no trouble implementing.

GLOBE

An application built for many languages, making Trustportal's product sell internationally and attract some of the biggest names in the business.

Clutch logo

5,0

5/5 stars rating
trusportal-logo
Devis
By providing everything from project management to delivery of architecture and software utilising modern working practices. Imaginary Cloud has provided stellar performance in solving very technical and difficult problems.
David Linten | CTO at TrustPortal
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